Details in gold brackets still need Vikram’s confirmation. This page is a starting point, not legal advice; please have it reviewed before launch.
Last updated: 20 October 2026
Live shows and event bookings
- Confirming a booking. An enquiry is not a booking. A show is confirmed only when we confirm the date in writing (WhatsApp or email) and the advance of [to confirm: advance amount or %] is received.
- If you cancel. More than [to confirm: number of days] before the event: [to confirm: full or partial refund of the advance]. Within [to confirm: number of days] of the event: [to confirm: whether the advance is refundable].
- Changing the date. We will try to move your booking to a new date, subject to availability. [to confirm: whether the advance carries over]
- If we cancel. If Vikram cannot perform because of illness or an emergency, you can choose a full refund of everything you paid or a new date.
- Events stopped by circumstances outside anyone’s control (for example government orders or severe weather): [to confirm: how these are handled].
- Travel and stay. Travel or hotel costs already paid on your behalf: [to confirm: whether refundable].
Shop orders
- Cancelling before dispatch: full refund.
- Damaged, faulty or wrong item: tell us on WhatsApp within [to confirm: e.g. 48 hours] of delivery, with photos or an unboxing video. We will replace the item or refund you.
- Returns of items that are not faulty: [to confirm: whether accepted, and within how many days]. Many magic products cannot be returned once opened, because opening reveals the secret.
- Digital products and online courses (when available): [to confirm: refund rules].
How refunds are paid
Approved refunds are paid to the original payment method within [to confirm: e.g. 7 to 10 working days].
How to ask for a cancellation or refund
Message us with your name, event date or order details, and the reason.
WhatsApp: [to confirm: WhatsApp number]
Contact form: Contact page
Email: [to confirm: email address]
