Refund & cancellation

Last updated: 22 October 2026

We aim to handle cancellations, returns and refunds fairly and transparently.

Live Show Bookings

• Advance payment: A 30% advance deposit is required to confirm a booking. The remaining 70% is payable by the deadline specified in the written booking confirmation.
• Client cancellation: Cancellation and refund terms will be agreed in writing before the booking is confirmed.
• Rescheduling: Date changes are subject to availability. Any revised fees or conditions will be communicated before confirmation.
• Cancellation by us: If we cancel a confirmed show and cannot agree on a suitable alternative date, payments received for that show will be refunded.
• Unexpected circumstances: We will work with the client to agree on a reasonable solution, such as rescheduling or a refund where applicable.

Physical Products

• Defective products must be reported within 7 days of delivery.
• Write to us via our contact page with your order number and clear photographs or videos showing the defect.
• Replacement is our priority. If a replacement is unavailable, a refund may be issued.
• Change-of-mind returns are not accepted, except where required by applicable law.
• We do not provide a separate product warranty unless expressly stated for a specific product. This does not affect any rights or remedies available under applicable law.

Please contact us before returning a product and follow the return instructions provided.

Online Courses & Digital Products

Course purchases include lifetime access to the purchased content, subject to the course description and these terms.

Refund eligibility and any applicable cancellation conditions will be disclosed on the relevant product page before payment. If purchased content is inaccessible or not provided as described, contact us so we can investigate and provide an appropriate resolution. See also our Digital Products & Course Access Policy.

Nothing in this policy excludes any remedy required by applicable law.

Refund Processing

Approved refunds will be processed through the original payment method where possible. We will communicate the expected processing timeline when confirming a refund.

Contact

Business: Sikho Aur Sikhao
Contact form: Contact page